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Receiving discrepancies

Know what actually arrived.

Short or damaged deliveries need a clear count and a shared record.

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Receiving recordInbound receipt

48 expected. 46 counted.

Receiving confirms the count
Confirmed count46 units received
Inventory record updated46 received · 2 short

Built around your operation.

We bring receiving records, supporting evidence and your existing approval process together. Your authorized team stays in control of stock adjustments.

From delivery to a confirmed receipt.

  1. Record the physical count against the inbound receipt.

  2. Keep the expected quantity and evidence with it.

  3. Route the difference to the person who can resolve it.

  4. Record the accepted decision and update the agreed system.

Before and after.

Receiving discrepancies: before and after
Daily workBeforeAfter
QuantityExpected and counted units sit in separate notes.Both counts stay together against the receipt.
EvidencePhotos and delivery notes need to be found again.Supporting evidence stays with the delivery record.
ResolutionTeams repeat questions while a shortage stays open.The discrepancy has a clear owner and review status.
The next teamCustomer service asks receiving to repeat the details.The count, evidence and decision are available together.

See what’s improving.

Compare the time spent typing counts and finding photos or delivery notes. See whether shortages and damage are resolved sooner.

Less typingEvidence in one placeFaster discrepancy review

Compare time spent on one task.

Illustrative example. Enter your own figures.

Time spent each week
Before8.3 hours
After5 hours
3.3 hoursTime freed each week
40%Less time per task

Same task volume, using the values above.

Common questions.

Can this cover shortages and damaged deliveries?

Yes. We agree how each type of discrepancy is recorded and who handles the next step, using the requirements of your operation.

Can photos and delivery notes stay with the receipt?

We agree how supporting files link to the receipt so the team can find the count, evidence and decision together.

Who approves inventory adjustments?

Your authorized team does. We build around your existing responsibilities and make the approval visible in the process.

Will warehouse staff need another tool?

We aim to keep the work in the places your team already uses. The design is reviewed with the people receiving and recording deliveries.

Let’s simplify
your operation.

Your first project could qualify for free implementation.

Apply for free implementation