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Order sync

Catch the missing order before the call.

Orders need to reach the warehouse reliably. Keep transfers and exceptions visible to the people responsible.

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Order sync checkOrder transfer

Store order 1048 is missing from the WMS.

Source order matched and error reviewed
Warehouse recordOne accepted order
Order transfer confirmedOrder 1048 received. No duplicate.

Built around your operation.

We review the connection, permissions and release rules with your team. Improvements build around your current systems and the way orders move through your operation.

From transfer error to a confirmed order.

  1. Match source orders to warehouse records.

  2. Flag a missing or rejected transfer.

  3. Route the cause to the right person.

  4. Confirm acceptance without creating a duplicate.

Before and after.

Order sync: before and after
Daily workBeforeAfter
Order checksStaff switch between systems to find missing orders.Source orders are matched with warehouse confirmations.
Transfer errorsA client call exposes an order that never arrived.Failed transfers are visible to the responsible team.
RetriesStaff have to work out whether sending again is safe.A retry is checked against the existing order record.
ResponsibilityTransfer errors wait for someone to notice them.Unresolved transfers stay with an assigned owner.

See what’s improving.

Compare the time spent checking for missing orders. See whether transfer errors are found and resolved sooner.

Less checking between systemsFewer missing ordersFaster error resolution

Compare time spent on one task.

Illustrative example. Enter your own figures.

Time spent each week
Before8.3 hours
After5 hours
3.3 hoursTime freed each week
40%Less time per task

Same task volume, using the values above.

Common questions.

Do we need to replace our current connector?

We start with your current connection and the reason transfers fail. Improvements may involve its settings, monitoring or the process around it.

Can this cover changed and cancelled orders?

We agree how those changes should be handled at each fulfillment stage and test the relevant situations with your team.

How do you prevent duplicate orders?

We match the source and warehouse identifiers and check what happens during a retry. Repeat transfers are included in the launch testing.

Who sees a failed transfer?

We agree the responsible person or team and where the exception should appear, so it has an owner and a clear next step.

Let’s simplify
your operation.

Your first project could qualify for free implementation.

Apply for free implementation